Youfit Health Clubs Youcoach Personal Training Reviews

2.5
(4 reviews)
Price Affordability
Additional Fees
Value for money
filters
seller:
Show
state:
Show
city:
Show
Paid for 48 personal training sessions, 3 month contract then they say it switches month to month.I paid 2 months up front plus the admin fee, the end of the first month they took the last payment. Now they took a 3rd $400 payment after only 2 months and refuse to refund it and say they are going to charge me another $400 fee next month because it is less than 30 days. Do not sign up for any personal training they will rip you off.I will be...
Read more
Even though I placed a decline on my credit card, YouFit Health Clubs found a way around that and charged my credit card for three months' personal training services which I could not use because of injury. Even after submitting a doctor's letter they requested to verify my injury, they refused to refund any of the money they charged my credit card. Beware of signing up before getting a printed copy of their injury and cancellation policy. ...
Read more
Anonymous

Anonymous Well the state of Florida actually gives you 3 business days to look over the agreement and get a full refund if you don't agree with anything. So go ahead and sign up and act...

2.2
I liked
  • Accessability of gym
  • Wide variety of equipment
I didn't like
  • Lack of clarity on policies
#937771
Pete, Fl (9th Ave Facility) Since March 2016 Youfit has been charging me 160$ a month for training I am not recieving. I went in there multiple times and multiple times I was told there was nothing they can do. I signed up originaly in a positive financial state. Unfortunatly my Uncle passed away in May leaving me to have to move back to Boston to help my Family. In July I talked with them, face to face, and they said after a 50$ charge I would...
Read more
Anonymous

Anonymous I had the same experience, it's like they are playing a game with this you coach membership, my advice is don't sign up, they gonna get you to pay one way or the other. Manage...

I cancelled personal training sessions during the Month of June.I cancelled because I wasn't happy with the trainer that I had been assigned and the inconsistency of trainers. I was informed after 1.5 months that it takes 30 days to cancel a personal training session. It was then that I was charged $135 for three personal training sessions. After going into the center and speaking to the manager at the gym I was told that I could only be...
Read more
I am really pissed with YouFit in Richmond VA.I paid for a 3-month membership and never finished my training. They were going to automatically renew my membership which I objected to. I wanted to continue my training but I lost my job. I have been unemployed since January and instead of having my membership renewed, I put a freeze on my membership. When I tried to cancel my membership after the 3-month freeze, they told me I had to come into the...
Read more
1.1
I liked
  • Gym membership
  • Accessibility
I didn't like
  • Training membership
#853955
Was not informed that the personal training was a contract for 3 months.It was NEVER mentioned. I feel tricked out of my money. Wife is preganant and we are low on cash now because we couldnt afford this charge. Tried talking to them they said it was in a contract so nothing they could do. I was never ever told about the contract, not once. They said I just would pay as I go with the training sessions. Someone should just record these places and...
Read more
Anonymous

Anonymous Don't you pay $160 four times? Because according to the contract, the first charge doesn't count as a billing?

Anonymous

Anonymous The same happened to me. They are deceptive

I had memberships elsewhere but, thought I would try out this new gym located on Belt Line Rd.which would turn out to be the worst mistake ever. I signed up for a personal trainer thinking it would really make a different only to be training with a uninformed personal who was waste of time as she didn't care much about what I want to accomplish with my training sessions. The personal nutritionist they promise who makes your meal plans is...
Read more
Anonymous

Anonymous Did you ever get your refund? I was also signed up for personal training based on gross misrepresentation. Also being charged despite having given 60 day cancellation notice

I didn't like
  • Customer service
  • Lack of honesty
#833288
Everything was going well with my membership and personal training, and in January 2016 at the request of my OB I was asked to stop training until after the birth of my child.The run around I have got from YouFit - even with both written and visual documentation - has been horrible. I was able to get the proper documentation to them on 3/2, and I asked for prompt follow-up and received none, sent addt'l follow up on 3/16 and was told my account...
Read more
I liked
  • Regular staff and trainer very friendly
  • Equipment
  • Trainer
I didn't like
  • Management
  • Poor follow through
#825934