Product: Youfit Health Clubs Youcoach Personal Training Clear all filters (11 of 11 reviews match)
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About a year and a half ago or more, I cancelled my Youfit personal training.Of course I was being billed for those months I didn’t go. Which I get. I spoke to an employee, told them I wanted to cancel. The told me submit it in writing(cancellation form) with the $10...
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Anonymous
NS

The same with me!I want a refund for 1 year and 9 months! Next step I will go with my Attorney!It’s ashamed for the customers!

1.0
Product
Youfit Health Clubs Youcoach Personal Training
I didn't like
  • Hassel on cancellation
  • Harrasment on balance not owed
  • Keep charging my account
#1124511
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DONT SIGN UP WITH THIS GYM!They are a bunch of insensible liars!!!!!!! I regretted so much so will you!!!!! I was a member of this gym. I had to cancel because I became pregnant and I had to move to Puerto Rico because I do not have any family and friends on the...
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Product
Youfit Health Clubs Youcoach Personal Training
#995173
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Youfit Health Clubs Youcoach Personal Training Review

Fraudulent sales practice at Miami FIU location on 107 Ave. No customer service response. Paid for training sessions in advance and was ripped off. Sessions fraudently charged without my attendance. Number of sessions reduced then eliminated in system altogether. What a ripoff.
1.5
Details
Additional Fees
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
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Product
Youfit Health Clubs Youcoach Personal Training
#960631
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Paid for 48 personal training sessions, 3 month contract then they say it switches month to month.I paid 2 months up front plus the admin fee, the end of the first month they took the last payment. Now they took a 3rd $400 payment after only 2 months and refuse to...
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Product
Youfit Health Clubs Youcoach Personal Training
#955023
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Even though I placed a decline on my credit card, YouFit Health Clubs found a way around that and charged my credit card for three months' personal training services which I could not use because of injury. Even after submitting a doctor's letter they requested to...
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Anonymous
Anonymous

Well the state of Florida actually gives you 3 business days to look over the agreement and get a full refund if you don't agree with anything. So go ahead and sign up and act...

2.2
Product
Youfit Health Clubs Youcoach Personal Training
I liked
  • Accessability of gym
  • Wide variety of equipment
I didn't like
  • Lack of clarity on policies
#937771
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Pete, Fl (9th Ave Facility) Since March 2016 Youfit has been charging me 160$ a month for training I am not recieving. I went in there multiple times and multiple times I was told there was nothing they can do. I signed up originaly in a positive financial state....
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Anonymous
Anonymous

I had the same experience, it's like they are playing a game with this you coach membership, my advice is don't sign up, they gonna get you to pay one way or the other. Manage...

Product
Youfit Health Clubs Youcoach Personal Training
#899218
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I cancelled personal training sessions during the Month of June.I cancelled because I wasn't happy with the trainer that I had been assigned and the inconsistency of trainers. I was informed after 1.5 months that it takes 30 days to cancel a personal training session....
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3.3
Product
Youfit Health Clubs Youcoach Personal Training
#894206
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I am really pissed with YouFit in Richmond VA.I paid for a 3-month membership and never finished my training. They were going to automatically renew my membership which I objected to. I wanted to continue my training but I lost my job. I have been unemployed since...
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1.1
Product
Youfit Health Clubs Youcoach Personal Training
I liked
  • Gym membership
  • Accessibility
I didn't like
  • Training membership
#853955
Reply to reviews
Was not informed that the personal training was a contract for 3 months.It was NEVER mentioned. I feel tricked out of my money. Wife is preganant and we are low on cash now because we couldnt afford this charge. Tried talking to them they said it was in a contract so...
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Anonymous
Anonymous

Don't you pay $160 four times? Because according to the contract, the first charge doesn't count as a billing?

Anonymous
Anonymous

The same happened to me. They are deceptive

2.2
Product
Youfit Health Clubs Youcoach Personal Training
#841616
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I had memberships elsewhere but, thought I would try out this new gym located on Belt Line Rd.which would turn out to be the worst mistake ever. I signed up for a personal trainer thinking it would really make a different only to be training with a uninformed personal...
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Anonymous
Anonymous

Did you ever get your refund? I was also signed up for personal training based on gross misrepresentation. Also being charged despite having given 60 day cancellation notice

Product
Youfit Health Clubs Youcoach Personal Training
I didn't like
  • Customer service
  • Lack of honesty
#833288
Reply to reviews