Manufacturer: Youfit Health Clubs Category: Personal Training Clear all filters (26 of 26 reviews match)
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Totally dishonest company.They will charge you for a personal trainer package, and say it does not expire, and after three months they give you some administrative BS that the offer is no longer valid. The worst thing ever, they closed the gym thatcI was a member of,...
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1.2
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Youfit Health Clubs Personal Training
#988015
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YouFit is a scam. First of all, their regional manager DIAGNOSED ME by having me walk a on a treadmill with a heart rate monitor, which is not accurate...Dude got me so freaked out that I went to my doctor who told me that my heart rate was fine, yes, I need to lose...
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1.6
Product
Youfit Health Clubs Personal Training
I didn't like
  • Deception
  • Unprofessional
  • Not getting a copy of the contract as told
#821178
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Poor customer service at YOUFIT! Beware of YOUFIT automatic renew clause for personal training... 1st I had 3 months of inadequate training: 1st trainer dumped me as she was promoted, 2nd trainer because he was promoted to regional, the 3rd had me sitting and standing...
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Anonymous
Anonymous

Sounds like you didn't read the agreement you signed...

1.1
Product
Youfit Health Clubs Personal Training
I didn't like
  • Beware renewal training program charge 8 months instead of 3
  • Lack of honesty
#782471
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Youfit Health Clubs Personal Training Review

#806611
Bad customer service , you sign up for personal training 3 times a week , and they dont show up , they lie ab contract and papers you sign in , and they refuse to give their full name
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Youfit Health Clubs Personal Training Review

#692931
1.5
Details
I have been getting the run around about my refund for UCOACH sessions that I've cancelled twice. I'm getting no where with the staff. I just want my money back! Worst customer service I've ever encountered!
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Youfit Health Clubs Personal Training Review

#675439
1.3
Details
Signed up from training and I am not satisfied with their service they locked me up without clear explanation on a 6 month contract. So far I am hating this gym every day more and now understand that all these complaints are because of your horrible customer service and the way you are trying to grow. I am getting a lawyer for sure!!
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Youfit Health Clubs Personal Training Review

#525882
manager did not honor my 30 days notice of cancellation for the training in July because she didn't give me the paper to sign after she told me I had to pay another month
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It was terrible, the rubbed my money. They didn't explain everything to me at the beginning before I signed and they took my money. I had an appointment with one of the youcoaches and they canceled without telling me and I found out once I got thier. So they reschuled...
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1.8
Product
Youfit Health Clubs Personal Training
#781960
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I got sucked in for the training program. The sales person presented himself as a "trainer" and he sold me a "plan", never got a copy of the contract. they charged on my credit card amount that I was not agree. The "trainer" was not a real trainer according to his...
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2.0
Product
Youfit Health Clubs Personal Training
#778632
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This is the worst company to do business with ! If you got sucked in for the training program you schedule your appointments and then someone changes your scheduled times and never contacts you to let you know Of the change so you come in when you thought your...
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1.6
Product
Youfit Health Clubs Personal Training
#778503
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They tell you that you can do month to month, then when you want to cancel personal training you find you HAVE to keep it for 3 months and then they charge for a fourth month, don't believe"we'll email your contract"its a lie. Demand a paper copy so you can see what...
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3.0
Product
Youfit Health Clubs Personal Training
I liked
  • Regular staff and trainer very friendly
I didn't like
  • Fact no one cared to solve my issue
  • Not getting a copy of the contract as told
  • Membership fees
#763359
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Very shady!!! Stay away! Personal trainers are inconsiderate and rude. If you don't buy into a personal training package they peer pressuring you and verbally accuse you of not being committed to your fitness goals. They talk down and try to make you feel degraded for...
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Anonymous
Anonymous

Sorry for your experience, but actually that's not the case down here in Broward County Florida. My personal trainer has been nice, and always asks if i am ok after every exer...

1.0
Youfit Health Clubs Whitestone, New York
Product
Youfit Health Clubs Personal Training
#732152
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I purchased 6 sessions of personal training back in October. Due to a series of unforeseen circumstances, i have not been able to use them. I was advised that I would purchase those sessions as a one time purchase. In November, i was billed a second time for 4 more...
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Anonymous
Anonymous

Sounds like you signed a contract that you did not take the time to read.....

2.4
Product
Youfit Health Clubs Personal Training
I liked
  • Walking out door
I didn't like
  • Lies
  • Lack of honesty
  • Fraudulent charge
#730331
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Great club with great equipment, but once they get their TALONS into your wallet, they don't want to release. I purchased 90 days of private training (through Devon) to get acclimated with the equipment and get into a routine. When I signed up, Devon explained I...
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Anonymous
Anonymous

currently dealing with the same *** from the same location..

Anonymous
Anonymous

Who isn't in business to make money?

2.5
Product
Youfit Health Clubs Personal Training
I liked
  • Equipment
I didn't like
  • Personal traininers
  • Lack of honesty
  • Staff
#670645
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