Manufacturer: Youfit Health Clubs Category: Customer Care Clear all filters (24 of 24 reviews match)
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Went to club off Lantana inWest Palm Beach this morning.I walked in and there was no attendant at the desk so I proceeded to hang my keys on the key ring and work-out when from out of the office shouted Hey! You need to swipe your card if nobody's at the desk. I...
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3.9
Youfit Health Clubs Lantana, Florida
Product
Youfit Health Clubs Customer Care
#1058544
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While my father was doing physical therapy, I took a break on or about lunch time to go the gym for at least 20 minutes to do the abds and leg curves only because it was a very hectic day for me in regards to personal and business.I had open toe leather shoes and a...
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Anonymous
Anonymous

You're the *** here

Anonymous
Anonymous

That's on YOU. The policy clearly says "no open toe shoes". You are no exception to the rule. Get over yourself.

2.6
Product
Youfit Health Clubs Customer Care
#1054837
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YouFit is where you fit in...or so their saying goes. Not true! YouFit is all about the money. I joined YouFit, my very first ever gym, in July to work on my weight loss. I was quickly joined up with a personal trainer but due to some health issues, I had to cancel. In...
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1.0
Product
Youfit Health Clubs Customer Care
I liked
  • Classes
  • Trainers
I didn't like
  • Customer service
  • Fraudulent charge
#1013682
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Youfit Health Clubs Customer Care Review

#974656
1.3
Details
Very bad customer service, bad actitud women in front desk
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Additional Fees
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Cleanliness
Customer service
Diversity of Products or Services
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Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
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Value for money
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Youfit Health Clubs Customer Care Review

#965427
Two days in a row, the East Bay gym in Largo, FL is dark, no one showed up for work! 20 members standing in the parking lot, just waiting. Very frustrating!!
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Youfit Health Clubs Customer Care Review

#866989
1.0
Details
The youfit health club in oakwood plaza in hollywood fl, the workers all are horrible have no good customer service and i will never step foot in that place again.
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Customer service
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I have never experienced such mis-management before.I've been going to this gym for almost 2 years and management just cannot keep quality employees. The turnover in faces is the worst I've ever seen! When they do get quality trainers or staff, management treats them...
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Youfit Health Clubs Customer Care
#1004282
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Ok it happened again ..I have been a member since the Mesquite location opened and I am at the club when it opens at 5 am but yet again no one was there to open the club .We waited until 5:45 am and still no employee or manager to open the door .The same thing happened...
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Youfit Health Clubs Customer Care
#997192
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Clearwater club was very salesy.Management doesn't care about complaints (their corporate complaint line goes right back to the club). Don't try to get a refund or credit. There's no one to speak with other than the person in front of you. If there's no hot water, or...
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1.2
Product
Youfit Health Clubs Customer Care
#988604
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They are dishonest liars and ***-artists.Do NOT get involved with them in any way, as a customer or as an employee. You will regret it. I tried to sign up my family for memberships. They signed up my wife and I, the did not sign up my 3 kids because the employee did...
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Youfit Health Clubs Customer Care
#984343
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I was told I have to go in person to cancel !I DID! I went in cancelled my membership BEFORE the $49.00 fee was going to be added paid the extra $10.00 to cancel and they are still charging me 7 months later and the $49.00 FEE!!!!!! I left work, made a special trip to...
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PastorBill777
PastorBill777

Very dissatisfied, disappointed and angry. I have been ripped off for $300 so far. Do I have to get an attorney? Is there a class action suit I can join?

Anonymous
Anonymous

I attend this location and have never had any such issues. I have transferred memberships from a different location, changed memberships, cancelled memberships, transferred p...

Product
Youfit Health Clubs Customer Care
#954808
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The service at the Southaven, MS location is below average.While I was on the phine I saw that ALL of the employees were in a room together talking and on their phones. One girl but the name of McKenzie or Kenzie (don't remember, don't care) came out DRINKING A CFA...
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Anonymous
Anonymous

Your membership does not entitle you to determine what the employees of the gym are allowed to eat or drink. Also what in the world is a CFA drink? You cant just make up wor...

Anonymous
Anonymous

The girl bringing the CFA in the gym was a while back but they are known to eat greasy foods there often and let the smell of it go through the gym. It's actually kind of like...

3.6
Youfit Health Clubs Thaxton, Mississippi
Product
Youfit Health Clubs Customer Care
#949277
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I recently joined YouFit and its been nothing but problems since day one. I believe the team member that assisted me was Micah on the day I joined at the Mahan location in Tallahassee. We were at the table and got to the part where they asked for the bank info. I have...
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Youfit Health Clubs Customer Care
#946509
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