Youfit Health Clubs - You Fit- Cancellation

On 07/09/2015 I came to YouFit in Lewisville and paid the cancellation fee of 10.83 , for my surprised I came on August and my Account was still opened and they keep me charging a annual fee and a monthly payment.I talked to Jasmine ( You Fit manager) and she promised me to refund , I keep calling them and so far no refunds.

I want my 64.95 back.

It is very clear at the attached screen shot.

Please Run away of them ,lack of customer care and management, definitely I will never come back to your facilities

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Price Affordability
Product or Service Quality
Diversity of Products or Services

Reason of review:
Poor customer service
Preferred solution:
Full refund
Monetary loss:
Product or service
Youfit Health Membership Cancellation
Review category
Fitness Centers
review #685076 by

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Sep 01, 2015 #1028219 Dallas, Texas

I am going through the exact same thing. Cancelled my membership on 7/23. Paid the $10 cancellation charge. Then on 8/30 I was charged the annual fee. Then I was charged the normal $10.83 monthly fee on 9/1.
I too spoke to Jasmine and she said i will be refunded in 3-5 business days. We'll see.

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Sep 01, 2015 #1028339

Keep calling her, It is more than 5 business days and I am still trying to get my refund

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