On 07/09/2015 I came to YouFit in Lewisville and paid the cancellation fee of 10.83 , for my surprised I came on August and my Account was still opened and they keep me charging a annual fee and a monthly payment. I talked to Jasmine ( You Fit manager) and she promised me to refund , I keep calling them and so far no refunds.
I want my 64.95 back.
It is very clear at the attached screen shot.
Please Run away of them ,lack of customer care and management, definitely I will never come back to your facilities
emersonastolpho wrote the review because of poor customer service at Youfit Health Clubs and attached a photo. Reviewer claimed that he or she lost $65 and wants Youfit Health Clubs to issue a full refund.
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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