Youfit Health Clubs Reviews

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No! This is a very dirty club.

1.5
Youfit Health Clubs - No! This is a very dirty club.
Youfit Health Clubs - No! This is a very dirty club.
Youfit Health Clubs - No! This is a very dirty club.
Youfit Health Clubs - No! This is a very dirty club.
Youfit Health Clubs - No! This is a very dirty club.
Youfit Health Clubs - No! This is a very dirty club.
I still have 1-year of a 2-year pre-paid membership. I'm glad they did not get permission to access my bank account. After putting up with quite a lot of negative issues at Youfit Gym- I wish I could get refunded for the remaining coming year, but I don't have hope of that happening. This gym is so dirty and disgusting. I may just have to walk away from my money. They have had to close the pool so many times this past year and it's the only thing I use there. I do not attend classes or use other gym equipment. The air filtration system DOES NOT WORK and I was told they received a quote of 20k to replace it, so they won't! It constantly has a heavy chlorine smell and they have doors propped open with huge fans blowing. This is a violation in my county. They do it anyway and may just pay the fine when they get caught! Lot's of rust as a result of improper ventilation. I hope my lungs survive. The dressing room has never had the return vents cleaned and are constantly full of yuck. Trim around the mirror (adhesive still remains) has never been replaced and looks cheap, and shows nobody cares. There are wires exposed in the pool area where the air controls once were- remember, they won't be replacing that! I include pictures of the huge fans in the illegally propped-open doorway, that blow full power to try to maintain lower chlorine smells and rust/mildew. The pool decking has never been power washed since I have been coming here. It's disgusting.
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#1878174

UPDATE: While YouFit Gyms are still in business and some have re-opened following COVID 19, my gym (my location) has CLOSED PERMANANTLY! I will now have to drive further to utilize my membership.

I will write a letter to request a refund of the remainder of my membership.

I will post an update and if I receive one, they may redeem themselves. We will see.

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ID
#1734110 Review #1734110 is a subjective opinion of poster.
Service
Youfit Health Clubs Sanitary Conditions
Cons
  • No swim during hours i most desire
  • No swim during hours i most desire and it is dirty
  • Dirty
Reason of review
Bad quality
Loss
$192
Preferred solution
Full refund

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Verified Reviewer New Reviewer

79st miami

1.0
I have left several messages for manager, she has ignored them. Staff at the location has an attitude and doesn't care. But youfit could continue to collect membership and still denied you access to gym.

User's recommendation: Please reframe from this gym.

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ID
#2677716 Review #2677716 is a subjective opinion of poster.
Location
Miami, Florida
Cons
  • Keep charging my account
Loss
$240
Preferred solution
Apology

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Verified Reviewer New Reviewer

Complaint about my Account being cancel

1.0
Youfit Health Clubs - Complaint about my Account being cancel
My account was being charged during COVID I went it an put it on freeze so I was told I will be credited for 4 months so I put my account on freeze from 4/15/21 to 7/15/21 so now I went it to unfreeze it so I can get my 4 months credit an was told it is canceled but no one can tell me who cancel it I did not I know it on freeze also I paid the 50 yearly fee so why would I cancel it I sign up at the youfit before they even open an this has to be resolved adap
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ID
#2672590 Review #2672590 is a subjective opinion of poster.
Location
North Lauderdale, Florida
Loss
$125
Preferred solution
Deliver product or service ordered

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Verified Reviewer New Reviewer

General manager is super rude!!

1.0
General Manager Gabriel is very rude ..hostile and the Flagler location is not a welcoming atmosphere!!!
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ID
#2595284 Review #2595284 is a subjective opinion of poster.
Preferred solution
Apology

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Verified Reviewer New Reviewer

Membership amount

1.6
Why do I have to pay more for my yearly membership than month to month. Ive been a customer for a while and the only time I canceled was during the COVID-19. Call me back ASAP. BBB would love to hear your explanation.

User's recommendation: Don’t join if this process continues!

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#2581628 Review #2581628 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Terrible experience

3.7
People in the from desk always requesting different documents, I would like to speak to somebody to explain was in 107 avenue 16 street miami fl
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ID
#2574841 Review #2574841 is a subjective opinion of poster.
Location
Miami, Florida
Service
Youfit Health Clubs Receptionist
Pros
  • Ninguno
Cons
  • Disrespectful
Preferred solution
Apology

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Verified Reviewer New Reviewer

Cancel my membership

2.2
i have been sick and i am going to have bariatric surgery. i wont be ablle to go to the gym anymore.So please cancel my membership.
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#2574507 Review #2574507 is a subjective opinion of poster.
New Reviewer

Complaining

Hi yesterday and this issue has happened a few times already. There are a couple of guys working out making loud noises and throwing and slamming the weights all around that the entire gym can hear it. It makes me uncomfortable that is always the same guy and no team member tells them nothing. I dont pay maintenance fees for this guys do what ever they want I take care of the equipment.I need a answer because I been a loyal client for 3 years plus. If these issues keep happening with out the staff acknowledging the matter I will cancel my membership.
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#2574205 Review #2574205 is a subjective opinion of poster.

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Verified Reviewer New Reviewer

You cannot jump rope in the gym they dont tell you that before you sign up

1.5
I went to this youfit 140 S Compass Way, Dania Beach, FL 33004on on May 4 2021. The workers swarmed me saying you cannot jump rope in the gym. Ive been to 4 other locations had no problem jumping rope. I go to.this one its a problem. So i approached the manager who was too scared to approach me in person to tell her how i get no complaints in other gyms she says they follow that rule here its because jumping rope damages. Never heard of that crazy occurrencefind

User's recommendation: Find a better gym that allows simple jump roping.

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ID
#2567206 Review #2567206 is a subjective opinion of poster.
Location
Dania Beach, Florida
Service
Youfit Health Clubs Manager
Pros
  • Newer equipment
Cons
  • Customer service by management
Preferred solution
Let the company propose a solution
New Reviewer

Cancel account

I am not a member of your club and never attended but you are taking money out of my account STOP IT NOW!
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ID
#2547914 Review #2547914 is a subjective opinion of poster.
Location
Davie, Florida
Loss
$324
Preferred solution
Full refund

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Verified Reviewer New Reviewer

Music

They always turn the music down for us seniors I went in there today and the lady told me it wasnt loud so that means shes arguing with me theyre supposed to turn it down one of seniors are there and then I told her well next time I come in I dont want no music and shes telling me that I will not do that with one person so I need to get this corrected please
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ID
#2517499 Review #2517499 is a subjective opinion of poster.
Location
Norcross, Georgia
Service
Youfit Health Clubs Manager
Cons
  • Music too loud
Preferred solution
When I asked to turn the music down turn the music down in the whole gym especially when she tells me it’s not loud this was Friday morning she said she was the manager

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Verified Reviewer New Reviewer

My cancellation was not processed and they won't cancel and refuse to take responsibility

1.0
I cancelled my membership in person four years ago and paid the 10$ cancellation fee cash. I had an emergency and had to move out of the country. I assumed they did the job and cancelled. I come to find out they never processed the cancellation and never processed my 10$ cancellation fee. Meaning they even stole that and kept charging me. Now they refuse to cancel my membership unless I go in person again or send it out by mail from another country. That is insane ...on top of it they've hung up the phone on me and are extremely unprofessional and rude.

User's recommendation: Never go.

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ID
#2481420 Review #2481420 is a subjective opinion of poster.
Location
Pembroke Pines, Florida
Service
Youfit Health Clubs Membership
Cons
  • Attitude of some of the employees
  • Pay for training when no trainers are employed
  • Membership fees
Loss
$1054
Preferred solution
Let the company propose a solution
New Reviewer

I need to cancel membership

Honestly right now Im not working and I can pay from of gym are try to cancel it before they will allow me I need to cancel
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ID
#2480693 Review #2480693 is a subjective opinion of poster.
Location
Miami, Florida
Preferred solution
Full refund

4.3
On February 13th 2021 I was working out, As I was working out the cable snapped throwing me to the floor My knee was hurt in fall. I went to the doctor right after the incident I was told that my knee was swollen and I went to go get x-rays, and also saw orthopedic...
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ID
#2449637 Review #2449637 is a subjective opinion of poster.
New Reviewer

1.0
Youfit Health Clubs - Problem with irvan head trainer
Hello my name is Johnny rose my number is 850756**** I went to youfit in Tallahassee fl on mayhan and I had a agreement with the head trainer Irvin to assistant me in working out I paid him 105 on February 12 and he did not meet our agreement and I would like a refund...
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ID
#2441274 Review #2441274 is a subjective opinion of poster.
Product
Youfit Health Clubs Facility
Loss
$155
Preferred solution
Full refund

Hi my name is Yaciel falcon ,I been member of Youfit for over 1 o 2 years location 7070 Coral way Miami Fl 33155 ,today I had the worst experience whit nush is the person in charge,I put of my mask to open my phone because I received a call from work and she came and...
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ID
#2433670 Review #2433670 is a subjective opinion of poster.
Location
Tampa, Florida

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