I just returned from standing outside the Youfit Gym at 3120 Oakwood Boulevard in Hollywood, Florida. This gym is scheduled to open at 8 AM today; I left at 8:30, and no one had arrived to open the gym.
The Director of Training was there, but did not have a key. He tried calling people and told us that someone would be there "in 5 minutes." That was said just after 8 AM.
This incident wasted the valuable time of the approximately 25 customers standing outside waiting.
Reviewer is in unhappy mood. sam4frnds is quite happy with price and convenience and stated that there is a room for improvement of attitude of some of the employees. Please immediately contact the author of this review to discuss poor customer service of youfit health clubs staff. Youfit Health Clubs needs to offer any options to resolve the issue according to poster's claims.
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