Not resolved
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

I have never been more disappointed with a membership as I am with YouFit at Midlothian VA location.When I originally joined I also had my boyfriend join.

Plus my son & his wife joined. My sister joined and somehow (without my approval) she was put onto my membership as a joint account. I never got any such free month for any referrals and I had to request my sister be removed from my account. Now I see you have charged my membership an annual fee of $39.99 plus the monthly fee of $10.

So I am paying $79.98 maintenance for 365 day membership….hummm I came in today to cancel my membership, signed something to cancel and now being told you can’t cancel until I give you a credit card. WHAT?

You charged my account without my knowledge and now you are asking for permission to charge $10 to cancel.I truly wish I would have looked into YouFit reviews before joining your club.

Review about: Youfit Health Clubs Membership.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $40.

Preferred solution: Let the company propose a solution.

I didn't like: Manager argumentative and yelled at me from the parking lot.

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